Account Manager Principal Job:
Blue Cross and Blue Shield of Minnesota

19321-en_US
Blue Cross and Blue Shield of Minnesota
Eagan Minnesota
Healthcare
Description

About Blue Cross



At Blue Cross and Blue Shield of Minnesota, we are developing industry-leading strategies every day that make a healthy difference in people’s lives. Blue Cross has a legacy of improving health through innovation because we believe that everyone should have the opportunity to live the healthiest life possible. Chartered in 1933 as the state’s first health plan, we’ve been serving the health care needs of Minnesotans for more than 80 years.



 



Blue Cross supports you with competitive pay and a comprehensive benefits package. Many Employee Resource Groups are active in the company, promoting inclusion and helping us meet the diverse needs of our workforce and our members. Join us, and enjoy a work environment where all employees are respected and valued — a workplace honored with a perfect score on the Human Rights Campaign Corporate Equality Index for 2017. Find your place at a company that cares.



 


Description Summary

This high level sales position develops, directs and gains executive certification of an account business plan for the Public Sector. The incumbent executes the plan for revenue, growth, operational effectiveness and profitability by leading a cross-functional team. The incumbent manages the relationships with a broad range of executive and staff contacts within Blue Cross and the client to ensure business objectives are met and client loyalty is achieved using the most efficient and effective resources.


Accountabilities

1) Creates, and gains formal executive certification of a client business plan for retention, growth, operational effectiveness and profitability.

2) Be a knowledge leader in emerging market issues, and be consultative and interactive with clients about innovation, opportunities, and solutions that translate into being a trusted resource for the client.

3) Leads the cross-divisional execution of the business plan to ensure corporate growth and revenue targets are achieved by the dates specified.

4) Leads client negotiations for products, services and prices using exceptional strategic selling skills including discovery, sales cycle’s maintenance, tactical planning and closing in a complex sales environment.

5) Establish, build and maintain positive, professional relationships at all decision levels within assigned accounts and within Blue Cross according to a defined relationship management plan.

6) Builds high customer satisfaction and loyalty.

7) Delivers value-added solutions using a professional consultative selling approach to ensure client loyalty and efficiency of Blue Cross resource use.

8) Communicate emerging market trends, client issues, and opportunities in a solution oriented manner.

9) Keep management apprised and make recommendations.

10) Serve as a corporate resource in strategy, product, solution development and staff mentoring

11) Demonstrate continuous learning and leadership in the industry and profession.


Requirements


  • Bachelor's degree in business or marketing and 5 years of related experience, or 9 years of related experience with employee benefits and/or consulting in lieu of a degree.

  • Ability to develop an account business plan and obtain executive certification of that plan.

  • Working knowledge of key health plan functions including marketing, operations, and finance is required in order to develop an account business plan.

  • Displays strong ability to lead cross-functional teams, drive product and strategy development and execution.

  • Demonstrates superior knowledge in the healthcare and benefits industry with five or more years in the benefits or health insurance industry.

  • Ability to apply expert selling and account management skills in ambiguous or complex situations with five years in the profession.

  • Excellent communications and interpersonal skills (internal/external).

  • Ability to work across systems and functions to facilitate solutions and capabilities development.

  • Demonstrated creativity in solution development with strong sense of urgency.

  • Positive thinker/self starter.

  • Skillful negotiator; ability to influence internal and external customers.

  • Leadership skills.


FLSA Status

Exempt

Blue Cross Blue Shield of Minnesota is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.



 



Make a difference



Thank you for your interest in Blue Cross. Be part of a company that lets you be you — and make a healthy difference in people’s lives every day



Blue Cross is an Equal Opportunity and Affirmative Action employer that values diversity. All qualified applicants will receive consideration for employment without regard to, and will not be discriminated against based on race, color, creed, religion, sex, national origin, genetic information, marital status, status with regard to public assistance, disability, age, veteran status, sexual orientation, gender identity, or any other legally protected characteristic.



Blue Cross® and Blue Shield® of Minnesota and Blue Plus® are nonprofit independent licensees of the Blue Cross and Blue Shield Association

Basic Qualifications
Requirement